Lola Bella Boutique
Lolabella Boutique Unreasonable Customer Service

Shops, Products, Services

I don't think I've ever received such poor customer service and been treated as unreasonably as I did at the Lola Bella Boutique in Fashion Place Mall. After being told by a sales associate via phone that I could return an item I received for Christmas, I went into the store the next day and the two sales girls (Maddie and McKenzie) refused to honor the return. I was discontent with the way the two girls were handling the situation and asked to phone their store manager. Quite surprisingly, upon speaking to Kristen (manager) I founder her to be just as unpleasant and unreasonable. She refused to accept the return nor offer store credit, even though the item was in new condition and I had my receipt. Poor conduct like this leads me to believe this is a primary reason that Lolabella is struggling to keep their doors open. I would advise all to shop at retailers like Nordstrom instead of this boutique. Nordstrom offers the same products and treats you as an intelligent human being.

Wendy
Riverton, Utah
U.S.A.


Company: Lola Bella Boutique
Country: USA
State: Utah
City: Salt Lake City
Address: 6191 S State St
Phone: 8017473191
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