1-800-Flowers
Terrible Service

I've hadn't 1, but 3 successive poor encounters with purchasing flowers via 1800-Blossoms. The very first time was to get a memorial of the good friends grandma outofstate. Obviously I had been guaranteed they could be shipped your day of the memorial. They never confirmed. After I named them to protest they stated there is nothing they might do, but provided me A - 20% discount on an order that did not appear over time for that memorial. I expected them to advance the problem to advantages. Again, they stated there's nothing they might do because the delivery documents confirmed the blossoms were in advantages' possesion. Comprehending that was an entire and complete rest, I named advantages straight and after hrs about the telephone together required that the UPS boss individually consider the blossoms and generate them towards the house of my buddies parents who dropped their mom. Which was just completed since I got charge after 1 800-Blossoms cleaned their fingers of the problem.

For Mothers Day, I offered them yet another opportunity. (I actually donot understand why) I put 2 purchases for just two dozen flowers be delivered to my mother and my kids mom. After not recieving an email conformation of the purchase I named them-and they stated they'd resend one. I never got that both. I called in the next day and was informed they begin to see the purchase however they have no idea where it's or where the blossoms are. I requested to talk to a who offered me exactly the same point. I subsequently requested to talk to THEIR supervisor and he explained he is really as large because it moves and he does not have a chef there. I told him that I had been recognized to become talking with the boss of just one-800-Blossoms. He explained he wasn't the boss of the organization to that we responded, "then you definitely DO possess a chef Friend!" He mentioned that someone must contact me back prior to the evening has ended to that we disagreed and invested 3 hours about the telephone declining to depart till I obtained solutions. Nothing emerged of it... Blossoms didn't appear for Mothers Time and that Iam left to get the items and do my very own detective work.

Once upon a period they was previously trusted. That'snot been the situation in the last couple of years... Their support and stability is really significantly sub-prime it is unfortunate or even illegitimate in order for them to be receiving people cash to become abused. Don't use them as your florist... You will only be disappointed and angered!!!

Company: 1-800-Flowers
Country: USA
State: North Carolina

  <     >