Daubeneys Ltd
Poor customer service

Shops, Products, Services

I arranged for this company to take a look at a problem with my broadband system, when i initially phoned to report the problem i was informed that the problem was my drivers and it would take approximately 1 hour to fix. The going rate was 㿔 per hour, i agreed to this and a representative came out on the following tuesday to take a look.

The problem was not resolved and the representative did not mention that he was coming back and we did not require him too as 㿔 was above our price limit.

I work away with the army, and during my time away the representative returned to my house without anybody agreeing for him to carry out any more work on my broadband system.

I informed the representative that we did not require his services anymore due to the fact that BT and AOL were taking a look at the problem now.

Approximately one week later i recieved a bill fo


Company: Daubeneys Ltd
Country: USA
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