Defective Merchandise Sold and Refused Refund!
Don"t buy electronics from sam"s club!

Watch out for beign cheated!!! Prevent beign stealed!!! Don"t get technology from mike"s membership!!! In 16 March on Fridayis evening my spouse, me and our boy were at Mike's Membership Shop #6332 situated at Franklin Mills Group, Philadelphia, PA 19154 buying computer monitor. We requested among the workers in the pcs region concerning the screens. He present us the accessible screens within the inventory. Although we were analyzing among the screens the worker said that there is one in a reduced price because of it had been a return and also the container had been exposed. Them within the container was a Samsung 920NW (Black) 19-inch LCD Monitor (SYMCMASTER920NW) appeared fairly fresh. We requested the worker concerning the operating problem of the check and he mentioned it had been ideal and prepared to be utilized. We requested again if him might guarantee about this was good-and once more the clear answer obtained was the product was okay and ideal to make use of, simply it had been delivered without any flaws. We deiced to purchase it following the worker guaranteed it had been in exceptional problem to get a complete cost of $90.96 with tax included. The moment we appear to the home, we related it towards the pc to make use of it however it never switch on. The check was faulty showin no picture whatsoever. Nowadays 3/17/09 my spouse and boy went in to the shop to come back it to get a reimbursement or perhaps a store credit.By shock, the clientis support clerk woman really unpolitely informed us that it's difficult to come back them because of it had been purchased at reduced cost. We described her our choice to purchase it had been based exclusively towards the worker's remarks showing them was in excellent situation. Nevertheless, she declined to simply accept the return. My spouse requested for that Primary Supervisor of the shop, but he wasn't in the store today. Alternatively, she was known another Supervisor or Assistant Supervisor called Ryan O. Kramer who after reading my spouse's demand he responded in quite a rude method he can't approve the reimbursement, and directed her to keep in touch with the Primary Supervisor tomorrow. After stating that, he change his back again to my spouse and hurried to full cover up into his office. My spouse remained there worrying towards the woman within the client region and required the primary headquarters telephone for client issues. She offered her the telephone number 1-888-STORE-SAMS (1-888-746-7726) and spoke to Amanda (the woman declined to provide her lastname) to described her that which was occurring using the check purchased recently. After reading her, she just indicated: "I am so sorry by what occurred however the shouldn't over-ride the shopis choice concerning the problem.in that stage, I said to her that is dishonest and it is nothing otherwise than taking cash in the clients producing untrue claims concerning the situation of the things they market. She again, indicated her sorry but she cannot do something. I stressed this means taking by sleeping clients with bogus claims and incorrect info. Then I required to keep in touch with a greater boss but my demand was refused and also the telephone was hang-up. We believe MIKEis Membership confused us with unjust business methods. There's without doubt that MIKEis Membership is taking cash in the client with wrong claims concerning the situation of it is products. Watch out for beign cheated!!! Prevent beign stealed!!! Don"t get technology from mike"s membership!!!

Company: Defective Merchandise Sold and Refused Refund!
Country: USA
State: Pennsylvania
Site: samsclub.com

  <     >