Sigma Corporation of America
Refuse to honor warrenty

After returning my contact to Sigma, I obtained an estimation for fixing the $237.00 contact of $200.00. Comprehending that the contact was still under guarantee I approached customer support and through e-mail was informed the specialists stated the guarantee was unacceptable because of actual harm. I had been clearly surprised when I babied this contact, not once has it actually decreased and sometimes even been knocked. I named Lisa E., I'll declare I had been pleased and thankful they'd supplied a contact, and he or she stated she'd study the reason of actual harm. I attempted to describe what occurred towards the contact and he or she quit me and advised me and that I estimate " it generally does not really matter." Nowadays I obtained a phone from Ben and he advised me that there is a lens cover crammed onto the contact. It was a shock in my experience since my spouse packed the contact for return. I expected him if he sensed that will have something related to the issue I had been handling and he explained that it did not matter, that simply because they discovered any bodily harm these were ready not to recognize the guarantee.

Company: Sigma Corporation of America
Country: USA

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