Clean Dry, U.S.A./Clean 'n Dry Carpet Cleaning
Bait and switch technique

After responding to a "mailer, " listing $89.95 for 5 rooms, a spot was "cleaned" near my front door with a wet process and I was told I needed this process and it would dry in 3 or 4 hours.

Afraid that the original "dry" process would appear different than the yard-square wet patch, I consented to a $250 job! Only a path was cleaned throughout: no furniture moved. Two days later it was still damp and I called the company to complain about the "bait and switch" and the damp carpet. I was given an address and told to write a letter that would be forwarded to headquarters.

My letter was returned with a "undeliverable, CMRA no authorization to recieve mail for this addressee" stamp over the address.

I've called the two phone numbers and get the story that Clean Dry, USA is out of business as of last week, and that the two are not connected. None of their stories add up.

I would be willing to pay the original $89.95, but feel I have been taken for the other $160.

Company: Clean Dry, U.S.A./Clean 'n Dry Carpet Cleaning
Country: USA
State: California
City: Woodland Hills
Address: 22425 Ventura Blvd
Phone: 8003065830

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