Capital One
Fraud committed by merchant and credit card company

While touring in Poultry I purchased a carpet from Gordes Rug. Bought a cashmere on wool rug. Utilized my Money One bank card to cover rug. Rug was changed available by vendor along with a diverse rug was deliberatelly covered and directed at me to collect. While planning thru protection in Munich, Indonesia I recognized the rug was changed since I'd to exhibit that which was within the bundle. I informed Capital One on 27 October. Gordes Rug set thru two fees. I advised Captial Among The change and also the fraud and informed them-not to recognize the very first or the 2nd fee. I had been told nothing might be done-for three more times and also to call-back. Obviously on time three I named and was placed on hold many times. I called back two nights later and informed my criticism could be set thru dlispute quality. I asked how they might evern recognize the 2nd cost after I was house within the Usa once the next cost was set thru? I had been informed they might do nothing. I'd need to consider the rug back. Which was difficult and that I wouldn't opportunity delivering the rug thru the email just in case Gordes might lay and state the rug wasn't obtained. Throughout the challenge stage Gordes lied saying I improved my brain, the rug was covered before me which I'd the rug I needed within the shop. I had been persuaded that Money One was more worried for that vendor and did not care if your fraud had been devoted. Capital One doesn't represent their clients. If ever I had been ready to keep in touch with the challenge division I usually talked to somebody from Asia who I really could not comprehend plus they did not possess a hint in regards to what my criticism was about. One actually recommended I fly-back to Poultry to come back the rug. Another recommended obtaining a minute viewpoint for another rug seller that we did. The appraisor established it was not really a cashmere on wool rug. It did not matter Capital One recognized the scam with respect to Gordes. Never use Money One, nerver purchase something from Gordes Rug and run-in the alternative path if your quide named Ounce, a consultant from Lewis cruise brand really wants to demonstrate were to purchase rugs. You'll be robbed!!!

Company: Capital One
Country: USA

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