South Road Sunoco
Unsatisfactory customer service

I frequently visit this gasoline station with my PriceChopper Gas AdvantEdge card for gas savings. On Sunday, January 18th, I gathered 50-cents per-gallon of savings, and visited the Sunoco on South Road in Poughkeepsie around 5:45 pm.By following a path in the push and swiping my AdvantEdge card initial, and my charge card, the push display confirmed savings of fifty cents per gallon. After I began to push, I observed a garbage-bag included the pump nozzle. I noticed many gasoline stations in upper NYC do exactly the same once the climate is also cool. Without viewing an "outoforder" notice round the push, I used it anyways. I just were able to push hardly any gasoline. It did not work. No bill was published both.

I went inside to issue the worker he must place an email about the push to see clients concerning the issue, the same as additional gasoline stations. The worker provided no aid and charged me for working a low-operating push by discovering the trash bag. He anticipated all clients to understand that the protected gasoline nozzle implies that it's outoforder.

Because I've utilized my AdvantEdge card, and also have moved a little of gasoline, I had been informed I really could not alter to a different push and consider the benefit of gas savings. Annoyed when I was, I quit the gas stop without moving anymore gasoline. This specially-planned gas-saving journey finished without any savings. Exactly what a morning! What's this customer support about?

Company: South Road Sunoco
Country: USA
State: New York
City: Poughkeepsie

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