Sprint PCS
Bad service

I have a Sprint Plan that is to include Unlimited Picture Mail. It is true that I can send and receive picture mail. What is NOT true, is that the plan that I'm paying for really gives me unlimited picture mail without any additional charges. Every month my bill changes depending on how many picture mails I send or receive. Every time I get my bill in, I'm getting charged for data charges because I'm using my unlimited picture mail — that's supposed to be covered in my plan. Nobody at Sprint does anything except want me to upgrade to include data services. If I'm already paying for unlimited picture mail, why should I have to pay extra for using it?

Company: Sprint PCS
Country: USA

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