AT&T
Bad service

ATT DSL Service sucks - they do not care about helping their customers

I had a problem with my DSL Internet connection - they put in touch with a tech support guy - he did some tests and said he'd call back in ten mins - NEVER did - left me without internet for about 5 hours - I call back and ask about it - they transfer me to a different dept that is closed!!!

Then I find it is actually the DSL filter they sold me that is defective... Then they lowered my DSL speed to accmodate the faulty filter and never told me I was on a lower speed... No tech person ever called me back... Then they want to charge me additional $10 for a new filter... Then when I tried to cancel the order for the overpriced filter - I was NOT allowed to - Josh told me NO orders can be cancelled...

Stay away from AT&T. Use any other internet or phone option that is available in your area...

... 2x they quoted me pricing for my service at $58 a month... 2x they tried to charge me $79 for that same service!!!

Company: AT&T
Country: USA
Site: att.com

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