DirecTV
Basic Package Downgrade and Withheld Receiver Over $200 Deposit

When I first subscribed to DirecTV, I had the full package they offered, and it was less than eighty dollars a month. After roughly three or four months, I noticed my package was reduced to the basic package. I called and asked about it, and they said it was only a promotional event at the time, and now if I wanted the full package back, I would have to pay an extra hundred dollars a month.

I declined and asked for my deposit back, after going with the basic package for almost a year for eighty dollars a month. I was very unhappy and disconnected the service. I asked for my deposit, and they wanted me to send the receiver back. I explained to them that until I see my deposit or my account credited that $200.00 first, they would not be getting their receiver back.

As it stands now, I am holding their receiver. I will not use their service again, due to the false advertising. I would prefer to have my traditional big dish satellite back.

So, do not purchase DirecTV. Hopefully, with the ability to watch streaming video on the internet, DirecTV and some of these rip-off companies like DirecTV will fade off into the sunset.

Company: DirecTV
Country: USA
State: Colorado
City: Greenwood Village
Phone: 18005315000

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