Georgia Mountain Movers - Creative Moving
Shipment was picked up and never delivered

My wife and myself are the victims.
On Saturday January 31st, we hired the following company:

Company: Creative Moving
Business Type: Local/Regional Moving Company
Carrier Operation: Interstate
Other Authority: Legal Household goods Carrier. Additional referenc
Locations Served: Regional, Local, National, International

To move our household goods from Kissimmee, FL to Las Vegas, Nevada for the agreed amount of $1025.00. I paid a deposit on USHIP.com of $102.00. They picked up the items at my previous address on January 31st and I even gave them the inventory list. The agreed upon delivery date was Wednesday, February 4th.

On Wednesday February 4th, I got a call from the owner saying that the items that they picked up was 4 times the amount on the list and that they currently have the items in Georgia, transferring them to another truck becuause the original truck broke down or had to go somewhere else. He then stated that he is going to have to require us pay more money because the items took up more space on the truck than was planned for.

He was demanding that we paid him $3500 and then he said he would accept $2250.. Which is more than twice the amount that we had agreed upon. After fighting with him for an entire day, he agreed to go back to the price that he originally quoted because I threatened legal action. He then told me on Thursday that the goods will be delivered within 3-4 days. 3-4 days passed, no call from him nor the truck driver.

I called back and he stated that the driver had to make a few stops enroute to my location and it will now be 5-7 days delivery time. Everytime I call, I get the run around and the delivery time remains the same 5-7 days. They claimed the driver would call me.

The driver never called. It has been over 10 days from the time we are supposed to get a call from this "driver" but never did. We have nothing to sleep on, we have rented an apartment and it is empty. Our 3 year old son is sleeping on the floor and he is crying for his toys and his car bed. At this point, I really dont think our items are ever going to be delivered, which is why we are making this complaint. Please help us.

Company: Georgia Mountain Movers - Creative Moving
Country: USA
State: Tennessee
City: BRENTWOOD
Address: 7305 AUTUMN CROSSING WAY
Phone: 4239493941

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