Best Buy
Bad service

In Nov. I purchased a new laptop and my reward zone card scanned just fine. Now, five calls later I'm being told that my account had expired. So far I've been told to re-enroll, didn't work, my info was associated with the original account. Next person said they shouldn't have told me that, they needed to reactivate the original account. No problem! That didn't work either. Now I'm told that I have to go back to Best Buy and have the card scanned before the points will show. What a line of crap, I really believe the rewardzone thing is a big scam. They want me to drive 25 miles to have my card scanned (he didn't THINK a purchase had to be made to do this) I think I have decided that there are other stores that might appreciate my business. TOO BAD, shame on you, Best Buy!!

Company: Best Buy
Country: USA

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