The UPS Store
Delivery Not Stopped After Address Change, Insured Items Stolen

On 1/20/09 I had items shipped from the UPS store. The arrival date was to be 1/22/09. On 1/21/09 I learned that the person I was sending the items to was no longer at that address. I called the UPS Store and asked if it would be possible to stop the delivery in light of this new information. They assured me it would be no problem. All set. They made the delivery anyway and left the items at the door. They were stolen.

I had insured these items in the event that something went wrong. When I asked to be reimbursed for my losses, all I received was very snotty attitudes. The owner of the store also called me and talked to me as if I were an imbecile. I was not happy. She said that because of MY attitude she was not going to "help me," but that she normally does help people in my situation. I find that rather hard to believe.

Now I am out of my stuff, which was valued at over $100 and insured for $100. Don't trust the UPS Store! They are thieves. I will go with the post office from now on. They are much more responsible, trustworthy AND they are much cheaper!

Company: The UPS Store
Country: USA
State: Massachusetts
City: Chicopee
Address: 1981 Memorial Drive
Phone: 4135399112

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