Umlimited Perfumes
Terrible customer service

Order at your own risk. The owner may be crazy. I couldn't believe how RUDE the owner was. I placed my first order.
I received confirmation emails and then a cancellation email stating that they do not ship to PO Boxes. Here is the email correspondence:

"Please disregard the previous shipment notification. Your order has been cancelled. We don't ship to PO Boxes under any circumstances. The order has been cancelled/voided."

"Wish I had seen that policy on your website. I have a residential address. I guess I have to do a completely new order now?"

"yes, a completely new order. We only ship by fedex (this is stated on our website) and fedex doesn't ship to PO Boxes, which is why you were unable to enter PO Box, and had to scheme to figure out to enter POB. JP"

"JP,
I don't understand what you are talking about. Your website offers regular shipping as well as Fedex ground. I still have not seen where it says no POBoxes ANYWHERE, and certainly NOT on your order and shipping pages. ANYONE can simply enter a POB shipping address and the website doesn't give any sort of error message. All I did was enter my mailing address. There was no SCHEME, and I am offended that you would be so insulting to a customer. Are you the owner? I would like the owner's contact information please"

"You are wrong. POB is not PO Box. If you attempted to enter PO Box, it wouldn't have let you. Either way, we don't ship there, so please shop elsewhere, and I am the owner."

*
What a guy, huh? I had already replaced my order overnight and received a confirmation. I am canceling that one now and the credit card I used. Is this guy trying not to sell perfume or to just collect credit card numbers? I don't get it.

Company: Umlimited Perfumes
Country: USA
State: Florida
City: Miami
Site: unlimitedperfumes.com

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