Vitacost
Does not ship in 24 hours
- 02-24-2008
- 15
I placed an order with Vitacost.com on Feb 04. I called many times and was told that my order was in the warehouse and ready to ship. On Feb 12, I finally was allowed to talk to a supervisor. He told me that there was nothing wrong with my order and that it would ship that day via UPS 2nd day air. I found out that my order shipped via UPS ground and that it would not be delivered until Feb 19. I called and talked to a very nice supervisor who agreed to call back the shipment in transit.
Vitacost's website states a 'ship in 24 hour' policy. I would say that an order placed on Feb 04 and shipping of that order on Feb 13 does not meet that 24 hour ship goal.
Company: Vitacost
Country: USA
Site: vitacost.com