Best Buy
Samsung TV Repair Appointments Broken and Calls Never Returned

It has taken over two months of no return calls broken appointments and just the worst customer service I have ever experienced in my life.

I called Best Buy to have my 50" Samsung serviced due to panel failure. They person on the phone made an appointment for me. I took off work and the repairman did not show and also did not return calls. I called Best Buy back and they said someone would call in 48hrs, again no return call. I would tell everyone who reads this to not shop at Best Buy they don't care after the sale is made. It is the only conclusion I can make after such a sever lack follow up.

Company: Best Buy
Country: USA
State: Maine
City: Bangor
Site: bestbuy.com

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