Hp Shetty
LED TV from Samsung - samsung led TV UA55B8000XRXZN

Dear Sir, I was using a SONY LCD TV earlier 55' and decided to move to Samsung brand. I purchased the Samsung LED TV 8000 series 55%u2019inch with Koran made panel on 1/03 costing AED 16999 (USD 4613). Last month, suddenly white patch started to appear on TV and I immediately called up the customer service. I could not succeed to remove this patch after following their instructions and intern they asked me to contact/send to service center and they would charge me AED300 (USD81). I agreed for the same. After some follow ups, I was shocked to see that their repair quotation was AED 8350 (USD 2265) saying that panel is at fault and I then asked them to return the TV as it is meaningless. I was actually planning to buy another Samsung 75%u2019TV in early Jan-13

Company: Hp Shetty
Country: USA

  <     >