Verizon Wireless
Rude, and verbally abusive Solon ohio

Here is my story. Jan 3 i purchased a cell plan for me and my son. He lost his job due to a motor accident (not his fault), so in april i called to cancel my service with them. I talked to a man named larry, wassupposed to be night supervisor in billing, told him i had to cancel, explained the whole situation to him, told him i was on s.S. A and i could pay my bal. Of with 50.00 a month. He told me in a very rude way it would have to be 100.00 i said i can't afford that, he was very rude, so i hung up. Acouple days later i called back and talked to the day supervisor her name was christy i believe, i told her what larry told me, and she said send in the 50.00. I have this conversation on tape.
Last month i received another call from billing, i told the girl i have been sending in 50.00 amonth since april. Of course she wouldn't listen, told her to do what she had to do, and hung up. Well last week got a call from the collection agency verizon uses, of course going thru the process again made me sick, but i recorded this conversation to. The guy was really harassing me, after about 10 mins. I started screaming and told him he needs to find out who's taking my money all these month's. Anyway the collection company's name is NES-national enterprise systems. I am so sick of these people. I pay what i told the girl, haven't missed a payment, and they rufuse to leave me alone. Like i told the guy i have the proff and recordings, and bankstatement's. I told him i will file bankrupcy if i have to, haven't heard from anyone since.

Company: Verizon Wireless
Country: USA
State: Nationwide
Site: www.verizon.com

  <     >