Verizon Wireless
Collection Agency Harassment Despite Monthly $50 Payments

Here is my story. Jan 3 I purchased a cell plan for me and my son. He lost his job due to a motor accident (not his fault), so in april I called to cancel my service with them. I talked to a man named Larry, was supposed to be night supervisor in billing, told him I had to cancel, explained the whole situation to him, told him I was on s.S. A and I could pay my bal. Of with 50.00 a month. He told me in a very rude way it would have to be 100.00 I said I can't afford that, he was very rude, so I hung up. A couple days later I called back and talked to the day supervisor her name was Christy I believe, I told her what Larry told me, and she said send in the 50.00. I have this conversation on tape.
Last month I received another call from billing, I told the girl I have been sending in 50.00 a month since april. Of course she wouldn't listen, told her to do what she had to do, and hung up. Well last week got a call from the collection agency verizon uses, of course going thru the process again made me sick, but I recorded this conversation to. The guy was really harassing me, after about 10 mins. I started screaming and told him he needs to find out who's taking my money all these month's. Anyway the collection company's name is NES-national enterprise systems. I am so sick of these people. I pay what I told the girl, haven't missed a payment, and they refuse to leave me alone. Like I told the guy I have the proof and recordings, and bankstatement's. I told him I will file bankruptcy if I have to, haven't heard from anyone since.

Company: Verizon Wireless
Country: USA
State: Nationwide
Site: www.verizon.com

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