Verizon
DSL Terminated Despite Paid Bill, Four Hours of Transfers

DSL service terminated even though bill was paid. I got 4 different answers as to why after being transferred 4 different times. The customer service agents could not tell me why it was being terminated and they did not know how to restore it. I asked to speak to a supervisor and was transferred. Then disconnected. I was on the phone over 4 hours total and they could not give me a straight answer or solution.

Company: Verizon
Country: USA
State: Pennsylvania
City: Lehigh Valley

  <     >