Rucille Roberts
No respect and no freedom

1. Do u consider customer? Do u respect customer's habit?

2. Do u have mutual understanding?

3. Were u be honest in telling me so many rules when i signed the agreement?

It really took me a lot of courage to go to the gym just several blocks from our apt where i haven't been there for

Months. Exercising there is really a physical and a pychological chanllege for me.

I had argued with the staff there for so many times that i cannot remember. Going there is really an unpleasant thing

For me. Admittedly, they have their reason. I am a female who is busy and what i am thinking is that we go to gym for

The purpose of exercising and making us healthy. So i can exercise with shirts, skirts. But their idea is quite

Different from mine: they need everyone to be the same. U should be dressed in T - shirts.

After arguing with them so many time, i really feel tired and today i changed my clothers into what i think i can

Exercise. I really exercise happily first until the staff named Darine came. She asked me to change into T-shirt. I

Agreed, since i really cannot do anything but accept. Since it is cold, i left my shirt inside the T-shirt. But she

Came again, asked to change. The result, as u know.

Everyone must be respected, especially the customers. I, as a customer, understand the gym's rule and changed my

Clothes. But they just want whatever they want, they need u to become their slave. Whatever they want, u should do

That, even just a very minor thing that they are dissatisfied. I am a foreigner and my english is not good. I am not

Able to argue with them. I called customer service for so many times and no reply to me.

Of course, who will give out their money?

I still remember staff and people there's look. I won't go there any further. Being laughed is not a good thing. I

Would rather go to riverside and run there outside. At least, there are no laugh and at least, i can exercise with

Freedom and without people's strange look.

Company: Rucille Roberts
Country: USA

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