Qwest
Promised Free DSL Modem Credit Never Applied

Qwest has been cheating and going back on their word. When I joined their phone and DSL service I was told that if I subscribe to their 7 MB DSL service, I won't have to pay for the modem. After wasting 3 hours on 7 calls and talking to 14 people I was repeatedly told that the credit will appear but it never did. Finally, I decided to disconnect these guys, and called again. And now they are flat out denying that there ever was such an offer. To top that off, they have rude and insulting.

I am never going back. And rest of y'all want to do the same probably, their DSL is slow anyway.

Company: Qwest
Country: USA

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