T-Mobile
Bad service

My name is Sadmir my complaint is about t-mobil customer service and honoring the contract agreements. I was with t-mobil since 1999. I signed a contract with t-mobil in august for 2 years. I head my phone replaced 3 times by t-mobil in a year do to phone failure and complained about the phone service to costumer service department several time no action taken from t-mobil to fix the problem. Now that my phone broke AGEN called t-mobil to fix the problem. Talked to supervisor et customer service name Tyrell employee number 0732761 to fix the problem and resolved the issue why is my phone braking every 4 months. Action taken from t-mobil to fix and resolve the issue NON.

Company: T-Mobile
Country: USA

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