Halfords
Awful company

I took my sons bike in for a repair on a sunday being a quiet day for shopping which we were told would be ready by the following wednesday, the assistant took my mobile phone no. Where upon he said "will phone you as soon as the bike is ready" well wednesday came and went nothing was heard from HALFORDS, So on the saturday went down to the shop in welwyn garden city to see what was happening with the repair which i was told was only a matter of getting the part and tightening a nut up, (easy peasy) so you would think! (The repair was replacing a crank on a bicycle) the assistant said the reason the bike was not ready was they never had the part in stock and was trying to get the part from another branch (stevenage) which was not open due to there shutter not working but he said he would get the part later that day (stevenage apparently had two in stock). And that he would phone me to come and get the bike by sunday. Well to date have not heard from HALFORDS to this date 02/10/08 So today they are going to get a phone call from followed by a ROCKET UP THE * if they don't do something about it. So halfords sort yourself out we are not brainless idiots.

Company: Halfords
Country: USA
Site: halfords.com

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