Walmart
Awful experience

For three days my daughter wanted a Bratz board game. We went to the toy department to buy the game for three days this past month. All three times you were out of the game. My daughter is nine years old and she really likes Bratz. The third time she was told that they would no longer be carrying the product until Christmas. I demanded to see a manager. I told him about how my daughter was disappointed in not getting a game which she earned herself by doing chores around the house. I did not raise my voice I was just disappointed. I told him that I am a registered nurse and that I spend over $1000 a week at the store. All he could do was apologize. Had he really wanted to make me a happy customer he would have offered me a gift card of some kind, but all he could do was apologize. He did not even apologize to me he apologized to my daughter.

I told the man inside the toy department that he made my daughter cry. Another customer came up and said my daughter was not crying because she was upset she was crying because I was yelling and it was scaring her. She did not cry until I started yelling. This was true but the real reason she was crying was because that idiot in the toy department was not doing his job well and ordering toys. I also told the customer that I am a registered nurse and make 90k a year. I work ten hours a day and do not need smart aleck comments form her just because she is jealous of the amount of money I make. Why I probably make twice as much money as her. The customer and the toy department person's behavior of not doing his job properly leads to disappointment and abuse of a nine year old girl. To top it all the customer was abusing my daughter by acting like she was simply crying because I was yelling. Again I did not yell. I just raised my voice a bit.

I had to go to your store three times and at 4 dollars a gallon for gas I feel that I should have gotten a bit more than an apology. I feel that I should have gotten six $50 dollar gift cards for the trouble I went to taking my daughter to and from the store. I come up with six because I want 3 for my daughter as she was abused when the toy department employee made her cry by not having her game in stock and me having to put up with this incompetent employee and manager.

Company: Walmart
Country: USA
Site: walmart.com

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