Best Buy
Bad service

My son bought a ipod touch on 09/12/08 for 450.00 and when he got to his car and opened the package he noticed it that what was in the package was not what he bought. He immediately went back into the store and he was told that there is nothing they can do for him, that he had to contact the imac store and we did with no success, imac told us that since we bought it at best buy that they should be the one handling the situation even if they have to go thru the comsumer. We have been given the run around and i am very upset because I am out 450.00 if no one helps me. My sister just told me of a news she saw but cant remember of the channel but it was on a scam going on with the ipod. This one was not with the ipod touch but it was a scam and i believe we are a victim of a scam. Can some one please help us out.

Company: Best Buy
Country: USA
State: Florida
City: Orlando
Site: bestbuy.com

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