Comcast
Misdirected Bill Paid but Not Credited and Service Cut Off Three Times
- 09-14-2008
- 7
I first signed up for Comcast in June. When I got my bill, I paid it & then got another one the next day. When I looked at my original bill, I realized that they'd sent my brother's bill to my house & that was what I paid (w/money order). That money STILL has not made it into my account. I have now had my cable/phone turned off 3 times because of this error. Once it is straightened out, I will be canceling them & going with another provider.
Company: Comcast
Country: USA