AirTouch (Verizon)
Billed $113 After September Overcharge, Service Cut for Months

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We were overcharged for September service. Customer service said they would credit our bill. When we got the bill, we were charged $113 and since October have asked what the charge is for and they have cut off service for almost 4 months.

We are STILL waiting for a remedy and call every weekday to try to get help. At this point, I'd rather stop at a pay phone every time I needed to make a call.


Company: AirTouch (Verizon)
Country: USA
State: New Jersey
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