Dish Network
Late Technician, Missed Appointment, and Unexplained $29 Charge
- 07-28-2008
- 12
On initial set up of service, had an appointment time and technician was late by 24 hrs. On recent service call, again made an appointment and technician never showed. When queried, dish network said they moved the appointment date to 4 days later without our knowledge or acceptance. Billed credit card on file 29.00 for no specific reason nor gave any notification of that charge. Service reps on phone read from scripts and do not listen at all to customer. You have to repeat things 3-4 times for them to get the idea.
Company: Dish Network
Country: USA
State: Colorado
City: Littleton
Site: dish.com