DirecTV
Billed $50 Not $29.99, Then Hit With $359 Termination Fee

In March I ordered DirecTV through AT&T in a bundle. The agreed price was $29.99, and starting with the first bill the company charged above $50.00, not once but several times. I sent them a letter stating that this is not what was agreed in the order, and they promised a monthly charge of $25.50. That never happened. In June I received another bill of $50 and called customer service.

After several breaks they said I had ordered a premium package. I am sure about what I ordered, and I spoke with AT&T. They said they have terminated the cooperation with DirecTV after multiple complaints from customers that DirecTV is permanently overbilling customers.

I called customer service and advised them that they have broken the contract and that I demand that the service be removed. They now send me a bill every 2nd day, marked red as overdue, for $359 early termination. I have sent them a letter and requested that they remove the charge, or I will take them to court for breach of contract. Beware of these scammers!

Company: DirecTV
Country: USA
State: Colorado
City: Greenwood Village

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