David's Bridal
Makes Bride Pay After Fiance Dies

I had gotten engaged to my fiance at the time, approximately one year ago. I was ecstatic to go and pick out my dress, and it was beautiful. The dress was approximately $600, so I put down $300 and put it on layaway. I asked for the terms and how the layaway works, and the woman told me that if I wanted to cancel anytime, I could. Simple as that. After that, I had just gotten a new phone number, and I got a whole bunch of calls (probably 3 per day, from wedding places and photographers) for which I had never signed up for. I only put my number down in case they had to call me about the layaway. Ridiculous.

So, about a week after I put the dress on layaway, my fiance had passed away during the whole wedding process. This was not expected whatsoever. I started cancelling the plans for the vendor, the catering, etc. Everyone else was so compassionate and understanding and gave me NO problems whatsoever.

So, during this hurtful time, I went over to David's Bridal and asked to take the dress off of layaway and explained what had happened. I was in tears. It was so hard for me.

The woman then explained that since I put down $300, that I would have to pick something else out from David's Bridal at that price. So basically, I couldn't get my money back that I had put down already. No one explained this to me. I got EXTREMELY upset (I mean, come on, after he died, that was the LAST PLACE I wanted to be). She told me to come back at a later time and it wouldn't be so hard to pick something out because I'd be less upset and there's a lot of things I could buy. Like what? Another wedding dress?! Then she told me that after I take it off of layaway, I have six months to buy something for that price. Like I planned on being married in six months and buying a wedding dress from them? It was ridiculous.

Then about a month later after his passing, they have the nerve to call my house and ask me how my wedding planning is going and if I was coming in for any bridesmaid dresses??? Are you kidding me? These people are very impersonal and EXTREMELY money hungry! They don't care what your circumstances are!

Company: David's Bridal
Country: USA
State: New York
City: Middletown
Site: www.davidsbridal.com

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