Froggifts.com
Screwed up order promised to re-ship never shipped still telling me they will, will not offer refund

Shops, Products, Services

Do not order from Froggifts.com. This is a terrible company with little to NO customer service whatsoever. I ordered a shower curtain with matching hooks from them. About 3wks later, I get the shipment but I get the wrong shower hooks. I try to call but all you ever get is a machine, so I emailed. They stated they would send me the correct hooks... That was over 5wks ago now. We moved to a new address so I contacted them again & they said they would ship to the new address tomorrow... It's been over 2wks & they still have not arrived. I emailed that I do not trust them & expect a refund for the inconvenience & still have not heard anything.

These people do not want to reply, you can tell from their replies that they never even bother to look up the order. If I had made this kind of mistake, I would've overnighted the correct hooks.

DO NOT ORDER FROM THEM!!! I have ordered from frogstore several times & have never had this issue & if you see something you like, contact frogstore & they will get it for you. Do not trust this company!!!


Company: Froggifts.com
Country: USA
State: Florida
City: Brooksville
Address: 15520 Cortez Blvd
Phone: 3527545008
  <     >  

RELATED COMPLAINTS

Hercules Hooks
My rating of the product

Artistic sink impressions
Took my money for my order and never received product or refund does not answer me, stole my money

HCW Capital James Hooks
Hcw capital stole upfront fees, acknowledges but refuses to issue refund

Hercules Hook
S Unable to cancel lifetime supply of hooks

Foggifts.com
Aka Frog Gifts froggifts.com is a scam - I ordered, they took my money, after weeks and several emails, they sent the wrong product, promised to refund my shipping back to me, promised to send correct product, never got it

Hercules Hooks
Hercules Hooks not so Herculean after all

Hercules Hooks
Deceptive website over charging for shipping

Totsy
Pathetic Shipping Times... Don't warn you before you buy!

James Hooks/Hooks Enterprises
James Hooks/Hooks Enterprises is a scam!

Magic Mesh™ Door Cove
Consumer Report