Cablevision
Basic Channels Discontinued, Free Digital Box Raised Monthly Cost

On June 2, Cablevision discontinued 9 stations on my basic cable service, one being C-Span, a publicly supported channel. When I called to inquire what happened I was told it was done to better the service for customers and that these channel are now digital.

Hoc, the representative offered me a free digital box for a year. Shaquita, the supervisor said I was unable to receive these 9 channels unless I used the digital box.

I told both Cablevision employees that they and their company were deceptive since they did not explain to me that if I accepted this free offer I would also be changing my service plan hence increasing my monthly cost.

Cablevision is in business to make a profit. However, they also need to be responsible and honest to their customers.

I assume I am not the only angry customer and that many more will write and protest Cablevision's practices.

Company: Cablevision
Country: USA
State: New York
City: Bethpage
Address: 1111 Stewart Ave
Phone: 5163648400

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