Gatherings
Promises best services anywhere, but didn't delivered. 2 month backorder and no product sent. Just promises

We ordered 2 sets of 4 Juliard place settings a week before Easter - about March 19. Our credit card was billed for the amount - over $240.

We received a letter from Gatherings regarding our order a few weeks later. After that we received no further information or response.

We began emailing and/or calling regarding our missing order. We called every 1 - 2 weeks.

We spoke to a woman named Caroline. She gave us varying reasons for the delay - a problem with missing teaspoons in a shipment, problems with products arriving there, etc. Basically, Gatherings blamed their suppliers for our unfilled order.

Caroline then stated (nearly each week) that they should be getting a shipment next Monday/Tuesday - and they should be able to process/ship our order within 72 hours. We also received email communication once or twice stating the same information.

It has been over 2 months with no filled order or unsolicited contact from them. We have made all of the calls/emails.

On one occasion, Caroline said that she would send an email to the warehouse in order to expedite/get information about our order. She asked if I would prefer to be contacted by phone or email.

I questions whether a Gatherings warehouse exists.

Company: Gatherings
Country: USA
State: Colorado
City: Pueblo
Address: PO Box 8396
Phone: 18004682769

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