Direct TV
Told 30 Days to Decide, Then Charged $400 to Cancel

I ordered Direct TV and spent about twenty minutes going over all the various items, packages, etc. No problem. I told the woman on the phone I was not sure whether they could install it due to the location of my apartment. No big deal, she said I had thirty days to decide, so OK.

Needless to say, when I called today, it turns out they have a 24 HOUR return policy, and if I want to cancel (two weeks into the contract) it will cost me 400 dollars!!! If they had told me this, I never would have consented to the hookup. Ludicrous, I say.

Anyway, now the account is in suspension, which saves me from paying monthly charges, yet does nothing for my feeling of betrayal. After the suspension is up, I guess it is back into suspension I go until the contract is up. Buyer beware!

Company: Direct TV
Country: USA
State: Colorado
City: Greenwood Village
Address: PO BOX 6550
Phone: 8887772454

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