Direct TV
Charged $400 to Cancel After 24 Hour Return Window
- 04-10-2008
- 3
I ordered Direct TV, spent about twenty minutes going over all the various items, packages etc, no problem. I told the woman on the phone I wasn't sure whether they could install it due to the location of my apartment. No
big deal, she says I have thirty days to decide, so ok. Needless to say, when I called today, it turns out they have a 24 HOUR return policy, and if I want to cancel (two weeks into the contract) it will cost me
400 dollars!!!
Needless to say, if they had told me this I wouldn't ever have consented to the hookup. Ludicrous I say. Anyway, now the account is in suspension which saves me from paying monthly charges, yet does nothing for my feeling of betrayal. After the suspension is up I guess it's back into suspension I go until the contract is up.
Buyer beware!
Company: Direct TV
Country: USA
State: Colorado
City: Greenwood Village
Address: PO BOX 6550
Phone: 8887772454