Sears
Charges for undelivered items

I was charged $543.74 for my undelivered/cancelled oven in September. This charge included $75 for delivery/haulaway. After many calls, emails and mailed disputes, they have failed to credit me for the $75 delivery charges for an item I never received, even though each customer service person I speak with says I am entitled to be refunded for delivery charges on an item I never received. As a single mom on a limited budget, $75 is important to me.

Company: Sears
Country: USA
State: Illinois
City: Hoffman Estates
Site: www.sears.com

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