Metropolitan Real Estate
Purposely gets a bad tenant so they could charge you 15% on repair fees Phoenix Arizona

Where to begin... I have been with this property management company for 1 year. I should've stopped using them as soon as I figured out how they do business. Bascially the company purposely finds a terrible tenant. Once they corner you into accepting, they know that after about 1-2 months they will vacate... That is after you have racked up expenses that eat up about 30-40% of your monthly rent. The trick is the company makes 15% on all repair and supply expenses, so they will overcharge. For instance, a rekey which generally costs about 50-75 bucks will be $320.00. A cleanup which costs about $650 to do, wil cost about $1500. Also, despite my request for them to tell me not to do any repairs that exceed $200 until I approve... They still keep doing it... All so they can make their 15%. Conflict of interest? Hmmmm... When I confronted them about this their response is always this: "Sorry, but this is part of being a landlord. I have to go now."

After talking with an employee of that company, here's what that person said: "Metropolitan makes our money by charging 15% of all expenses... So we actually hope that they're going to tear up your place."

At first, I thought it was just me having a bad experience... Till I found 3 other landlords who were using their services complaining about the same thing. Their whole business practice is shady. Definitely avoid using them. They don't care a whole lot about ethics, so why should they take care of the landlord?

Company: Metropolitan Real Estate
Country: USA
State: Nationwide
Address: 4600 N 32nd Street Phoenix, AZ

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