Kmart
False advertising!
- 03-23-2008
- 33
After making a purchase at the Phoenixville, PA Kmart store, my receipt asked me to visit "kmartfeedback.com" to tell them about my shopping experience. It was my itention to do just that — to compliment sales support personal and also to provide a suggestion to help improve their customer service desk function. What I discovered when visiting that website was a thinly-veiled attempt for someone working in their behalf to obtain my personal information, not provide feedback about my shopping visit at all. The last thing the majority of customers like myself want, or need, is to find themselves plagued by more solicitations via phone and e-mail. Shame on Kmart for this false advertising attempt.
Company: Kmart
Country: USA