Capital One Auto Title
Title not released after loan payoff, lien unexplained for 4 months

After having paid off my auto loan in we secure a new auto loan with Hibernia Bank. When we decided to sell one of our cars we couldn't find the title. We were a victim of Hurricane Katrina so we had to go back to capitalone to get the title. We were told that there was a lien on our title. When we asked what lien? No one could tell us, we also asked if we had a lien how could we get a new loan, well that was not answered either. After calling 5 times and being told that we should get it within 3 days, it's been 4 months and numerous calls, and we still don't have the title to our car. We are at witt's end, we need help.

Company: Capital One Auto Title
Country: USA
State: Louisiana
City: Metairie
Phone: 8009460337
Site: capitalone.com

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