Best Buy
Sam Aslam Store Manager store manager deliberately sold me a defective product and is making me pay for employee theft

On 2/4/08 I went to Best Buy, Sugarland, purchased a rechargeable battery for my digital camera. The store employee Sam Aslam gave me a battery pack and said it was the exact same type of battery as the one I had in my camera. However when I came home and attempted to charge it, it would not fit my charger. So I took the battery back to the store and asked for the correct battery.

The store would not replace the battery or refund my money ($70.35), because they said the serial number on the battery and the serial number on the package was different. I did not change the battery. I believe the store employee Sam Aslam deliberately attempted to palm off a defective product on me as he perceived me as a gullible customer. He is making me pay for employee theft. Someone in the store took the original battery and put in a defective one and the manager identified me as a gullible customer and palmed off the defective product. He knows he is lying.

Company: Best Buy
Country: USA
State: Texas
City: Sugarland
Address: 16980 Southwest Fwy
Phone: 2812401110

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