Best Buy
Wrong battery complaint
- 08-18-2011
- 68
Electronics and household app.
On 12/21, purchased a (Bundled) camcorder panasonic camcorder (SDR-58K) package, camera, tripod, case, spare battery, the spare battery (VW-VBL090) (included) was the wrong battery for this unit. The Right Battery was (VW-VBK180) Returned Battery to best buy for xchange for right battery, they would not xchange battery unless i paid $32.48 more for the right battery. It was not my fault they included the wrong battery, and then they make me pay, for their mistake, this is not right to advertise a ack for i price, then make ur customer pay for someone elses mistake
Company: Best Buy
Country: USA