Time Warner, Time Warner Cable, TWC
Billing Error, Will Not Correct Issue... Stole $1,000

What can I say good about Time Warner? We own a business and when we moved into our location that is zoned "residential" and "commercial" (by the zoning department) they left us no choice, but to go with a "commercial account". Then we pay $60 more a month for basic cable and slow road runner than a residential account would have to pay. On top of that at the end of our "2 year agreement" we signed when we moved in, we wanted to change to change our plan, and all of sudden our "2 year" became a "3 year". During the entire 2 years, we had to call time warner tech's out because the system kept going down (on their end). THEN our new bookkeeper discovers that we have been getting charged for cable boxes we dont have for the last 2 years (totaling over $1,000) so we called Time Warner and one lady said we would have a large credit coming, but the other lady refused to credit our account. Time Warner is only in business for the money. Here we come!

Larry
Canton, Ohio
U.S.A.

Company: Time Warner, Time Warner Cable, TWC
Country: USA
State: Ohio
City: Canton
Site: timewarner.com

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