DirecTV
Rep Told Us to Use Brother's Social Security Number

We called in to sign up for service, but our social security numbers didn't qualify. The rep told us to "give him any social security number just to get us past the initial sign up, then we could put the account in any name we wanted to use." So we gave him my brother's social security number, which opened the account for us. We gave the rep the name we wanted the account in, and he said OK.

When the installer came to install the hardware, he asked for my brother. We told him that wasn't the name on the account and he needed to change it. He said if he called it in, we wouldn't get hooked up today, but that we should call in after we were installed. So we did, several times, only to be told they couldn't or wouldn't do that. Nor would they honor their perks or rebates. We were promised one year of free movie channels and another $150 cash rebate, which never came. We discontinued service after six months because they refused to change the name on the account. The account was paid in full.

Now we have been contacted by the police department, who want to talk to us about us committing fraud, when they are the ones who committed "fraudulent inducement" to make us sign up. People beware of directv.

Company: DirecTV
Country: USA
State: California
City: Ventura
Site: directv.com

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