Cingular Wireless
Billed After Returning Phone Within Three Days, Sent to Collections

I live in an area where wireless service is poor. I have tried several companies with less than good results (T-Mobile, ATT, etc.) and I called Cingular. I was told that according to their MAP, I was in a good signal strength area. I told them to send out a phone. This occurred in November. It didn't work any better than the other carriers so I sent it back within 3 days. The following month I received a bill for service. I called and informed them that I had returned the phone.

I received a notice that the "past due" account had been sent to a collection company for recovery in December. I wrote a letter to the collection company attn. George Gustafson explaining the situation in Dec. 2006 and Mar. 2007. NO reply. Now I am receiving threatening phone calls and an entry on my credit report that I am past due.

The amount of the delinquency varies between $31 and $183. I went into the local Cingular Store on Mar. 2 and was informed that there was nothing that they could do and their suggestion was just ignore it. As far as they could determine, it was being treated as a contract cancellation.

I have contacted the FTC and am currently waiting for a reply from them, but the damage has already been done as far as the credit report is concerned.

I should have checked out the Rep-report first. With over 30 pages of complaints, I would think Uncle Sam should seriously consider pulling Cingular Wireless's ability to operate in this country.

Company: Cingular Wireless
Country: USA
State: Washington
City: Puyallup
Address: 4505 S. Meridian
Phone: 2538644922

  <     >