Sirius
Customer Service ripoff

For the last 3 or 4 months we are not getting reception in the Harrisburg area. The receiver has "aquiring signal." I called customer service and told them about the problem and they told me it was my antenna. I went out and bought a new atenna and it still does not work. Then on the local news they had a report that the repeaters in the are are turned off because of some licensing agreement.

I called Sirius to see when it was going to be resolved and they had no idea what I was talking about. I asked to talk to a manager and they actually said no! I said "I'm I being punked? How can you say no?"

They have the worst customer service I have ever dealt with. To this day I still cannot receive a signal. I only got Sirius to listen to Howard. Plus the fact that he works 4 days a week and if there is a holiday thrown in there, he is off that Monday and Friday. I have a credit on my account until they fix the problem, but the question I have is, if they can pay Howard $500 million plus $83 million bonus, how can they not fix the repeaters?

Company: Sirius
Country: USA
State: Pennsylvania
City: Harrisburg
Site: sirius.com

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