Walmart Portrait Studio
Pca employee promised pictures on floppy disk but didnt have any on it! Ripoff

I went to get our family portraits done at walmart and the lady asked me if I would like a floppy disk with the pictures, I said no. But the next day i decided i wanted to get it So i went back up there and a different girl was there. Her name was Amber. I asked if I could get a floppy with my pictures on it and she said sorry were out of floppys and told me I could bring my own in. So i went home pissed off and called a different Walmart to see if they could do it. They said they couldnt it would have to be at the one I got my pictures taken at. I then told them what Amber told me about bringing my own disk. She informed me that was against policy that if they did that they would be held responsible if a computer became damaged. I said ok. So I decided to go back and bring my own disk. I gave her the disk she put it in the computer and kept telling me "sorry it takes a while" After waiting a couple minutes, another woman who had just taken another childs picture goes to the computer so she can show the family their childs pictures. So Amber jerks the disk out without even looking to see if the pictures were even on there and hands it to me. She said ill just add the ten dollars to your picture price. I said ok. So I went home put it in my computer and it couldnt find the file. I called the portrait studio to talk to Amber and told her it doesnt work what do i do "I dont know I really dont know anything about computers" I was thinking why are you allowed to operate it then? I said well what am i supposed to do? She told me someone would call me back. They did but didnt help either so i took the disk back and she took the ten dollars off my bill. Then she grabbed the floppy in which im thinking isnt the floppy mine I mean I bought it and I paid ten dollars for the pictures which I didnt get! This girl Amber shouldnt be working there. She is incompetent and isnt intelligent enough to operate the phone!

Company: Walmart Portrait Studio
Country: USA
State: Tennessee
City: Smyrna
Address: 570 Enon Springs Rd
Phone: 6152237574

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