Best Buy
$150 Rebate Never Paid After Months of Phone Runaround

Followed all their tricky, confusing and frustrating terms and conditions, triple checked and kept copies, then sent them. After 3 months called them, they said lots of rebates after the holidays, should be getting it soon.

2 months later still nothing, now their story changes, Well we never received anything from you this nasty female claims and anyway why did I wait so long to call? Asked for a supervisor-manager, and guess what she did? Put me on that indefinite hold. I have called that 1-888-Best Buy and I swear they must scan customers phones as no one pics up or you get disconnected after holding 20 mins.

Then I go to store #350, get some assistant manager who immediately says that the store can't help with rebate problems that I have to deal with 1-888-Best Buy as that's the company policy. Well the computer was purchased Jan. 2006 and I'm out of $150.00 rebate and I tell everyone Best Buy sucks.

Company: Best Buy
Country: USA
State: Florida
City: Jacksonville
Address: Southside Blvd
Phone: 9045197775

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