CreditExpert.com - CIC*CE Credit Manage - CONSUMERINFO.com
They billed my credit card $89.95 a full year after I canceled my monthly $9.99 subscription without my consent or knowledge, ripoff

I did business with creditexpert.com from Jan till Aug I canceled in Aug and they wouldn't stop billing me for months, I had to call to get several months of charges refunded.

A full year after we went separate ways they decided to charge my credit card $89.95 saying I signed up for an annual membership through their website back in 2005? Why would I sign up for an annual membership of something a year in advance?

When I asked why they didn't bill me back in Aug they had no explanation.

I am thoroughly disappointed with creditexpert.com aka consumerinfo.com. And suggest that if anyone wants to get their credit report they should use (ROR redacted competitor's name), which is the company I am using now, they are efficient, and show all three consumer agencies etc.

I always had a bad feeling about creditexpert, I should have gone with my gut insinct and passed doing any business with them all together.

Luckily when they billed the $89.95 they did it on the amex I used for the $9.99 billing, as a result I got an immediate credit when I contacting amex about problem.

DIE creditexpert! Die! And stop billing me! And ohhh yea to Elle' the phone rep I spoke with that insisted I signed up for a yearly membership but couldn't tell me the date I had agreed or any conditions behind the agreement. I told ya I was gona tell people about your disgusting company. It wasn't just talk.

Aiden
Yonkers, New York
U.S.A.

Company: CreditExpert.com - CIC*CE Credit Manage - CONSUMERINFO.com
Country: USA
State: California
City: IRVINE
Address: STE 900, 18500 VON KARMAN AVE
Phone: 8003888725

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