Treasured Moments Bridal & Formal Wear
Ripoff, unprofessional, unknowlegdgeable staff, bridesmaid dresses late, given false information & promises upon purchase and throughout months of dealing with them

Ordered bridesmaid dresses 5 months before wedding. We all were told by saleswoman that it would take about 6 weeks for them to come in and that they would be here, at the latest, in 10 weeks.

When called to see ship date, was told they would be in 1 1/2 wks before my wedding. Told them I would go somewhere else, wanted money back. They said they could put a rush on it and get it to me 1 month before wedding. I agreed.

When the supposed arrival date came around, dresses never came. For 3 wks was told they would get there the next day. Then when we went in to confront them, was told that we were making stuff up and no one had ever told us anything that they had been promising us for the entirety of the involved months. There were 5 women when each "promise" was made. But we were all dilusional.

DO NOT EVER GO TO TREASURED MOMENTS! Has been nothing but bad experiences and added stress. They have unknowledgable staff, who is nice to you until you place your order, then they have no consideration, and get rude when you call or ask questions.

Company: Treasured Moments Bridal & Formal Wear
Country: USA
State: Ohio
City: Boardman
Address: 80 Boardman-Poland Road
Phone: 3307269144

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