Idaho Book And School Supply
Overpriced with bad return policy

On Wednesday, I purchased a package of postcards from Idaho Book and School Supply for $3.99, as well as two other items. They were decorated with a picture of a schoolhouse and the word "Welcome." I intended to send them out to my students at the start of the new school year. The next day, while at the dollar store (one street down from Idaho Book and School Supply), I found the exact same package of postcards for only $1. I purchased these, then drove to Idaho Book and School Supply in order to return my original purchase.

The salesclerk then informed me that Idaho Book and School Supply only accepts returns within one week of the original purchase, and for store credit only. She pointed out that this policy was indeed written on my receipt. However, I couldn't have known about the policy prior to making the purchase because I didn't receive the receipt until afterwards. I wouldn't have made the purchase had I known.

Thus, I asked to speak to the manager. When I explained the situation to him, he was unapologetic. I told him that I had located the exact same package of cards just one street away for literally 1/4 of the price. I also said that I knew of no stores that had a return policy this limiting. He said, "This one does." I then asked him, "Is that because you know you charge 4 times as much for your products as the store down the street?" He then said that he was "done with me, " and walked away.

Do not patronize this establishment! Teachers are by definition on a limited budget, and businesses that exploit their dedication to their profession by charging them exorbitant prices for products they can easily get elsewhere, should be ashamed of themselves.

Company: Idaho Book And School Supply
Country: USA
State: Idaho
City: Boise
Address: 5286 Chinden Blvd
Phone: 2083755250

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